Dec 9 / Dr JimiBeth Myers, PCC

Empowering Leaders with Just-in-Time Learning and Tools for Success

Empowering Leaders with Just-in-Time Learning and Tools for Success

Today’s workplace is in a constant state of evolution and leaders face a deluge of responsibilities: navigating re-orgs, managing downsizing, driving change, and ensuring team alignment. This high-pressure environment often leaves leaders feeling overwhelmed and uncertain about the best path forward. To combat this, HR and L&D leaders can turn towards personalized leadership coaching combined with a rich resource library of tools and frameworks to provide leaders with just-in-time (JIT) learning to help them action and implement solutions identified in coaching sessions to reach goals and overcome challenges.

The Overwhelm Epidemic: Why Leaders Need Immediate Solutions

Research reveals the staggering scope of workplace demands: even something as seemingly simple as managing emails can be overwhelming, which has led to challenges with employee attrition (McKinsey,2021). Even something as simple as managing email can be a cause for stress with research showing the average employee checks their email 77 times a day (Mark, 2023). For leaders, this constant influx of information adds to the challenge of balancing strategic decision-making with day-to-day operations. It’s no wonder leaders feel inundated. However, solutions that blend targeted coaching and on-demand resources can alleviate this stress by equipping leaders with tools they can implement instantly in their roles resulting in increased communication, decision-making and conflict management (Peters & Carr, 2013). 

The Power of JIT Learning for Leadership Success

Just-in-time learning has become a game-changer for modern organizations:

  • 57% of workers now demand faster, more user-friendly learning experiences (Linkedin, 2021)
  • 72% of employees prefer learning while they work, embedding skills into real-world applications (LinkedIn, 2023 ).

This approach allows leaders to bridge the gap between challenge and solution, empowering them to act decisively and effectively in the moment. Plus, it allows them to get into action without starting from scratch.

What Sets Just-in-Time Learning Apart?

Just-in-time learning combines the targeted guidance of leadership coaching with the practicality of a rich resource library to provide leaders with immediate, actionable support. Leadership coaches help leaders navigate unique challenges, offering tailored advice on using tools like the RACI framework to clarify responsibilities during a reorganization or employing SBAR communication for more efficient stakeholder updates. Meanwhile, a well-designed resource library serves as an on-demand toolkit, equipping leaders with frameworks such as the 9-Box Grid for talent assessment or the Power of Interest model for influence. The addition of a 24/7 AI Coach enhances this approach, bridging the gap between coaching sessions by providing instant support and direction whenever leaders need it most. Together, these elements ensure leaders can seamlessly apply solutions to real-world challenges, driving both personal and organizational success.

Tools in Action

  • An SVP of Marketing used the RACI framework to clarify roles post-reorg, reducing confusion and boosting collaboration across teams.

  • A Team Lead implemented the Eisenhower Matrix to prioritize tasks during a high-pressure product launch, meeting deadlines without burnout.

  • A Director of Operations streamlined cross-departmental updates with SBAR communication, enabling faster decision-making and improved alignment.

  • An HR Leader utilized the 9-Box Grid to evaluate talent and plan for leadership succession, creating a robust pipeline of future-ready leaders.

The Impact of JIT Learning and Coaching

This strategic combination addresses the overwhelm many leaders face and transforms it into clarity and confidence. Leaders equipped with real-time solutions and the knowledge to apply them become more adaptive, resilient, and impactful. Organizations benefit from increased efficiency, reduced friction, and empowered leaders who drive meaningful change.

References
  • LinkedIn Learning. (2021). 2021 Workplace Learning Report.
  • LinkedIn Learning. (2023). 2023 Workplace Learning Report.
  • Mark, G. (2023). Attention Span: A Groundbreaking Way to Restore Balance, Happiness and Productivity. HarperCollins.
  • McKinsey. (2021). ‘Great Attrition’ or ‘Great Attraction’? The choice is yours.
  • Peters, J., & Carr, C. (2013). Team effectiveness and team coaching.